Data Protection & Privacy

Your Privacy Matters to 662

At 662, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and honestly.

Last Updated: 1 January 2025

Our Privacy Commitments

Before you read the full policy, here are the six core privacy commitments that 662 makes to every player on the platform.

We Never Sell Your Data

662 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we use it only to operate the platform and keep your account secure.

256-Bit SSL Encryption

Every piece of data transmitted between your device and the 662 platform is protected by 256-bit SSL encryption — the same standard used by banks. Your payment details, login credentials, and personal information are encrypted at every step.

Minimal Data Collection

662 only collects the personal data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data at any time. 662 provides straightforward tools and a responsive support team to help you exercise these rights without unnecessary delays.

Opt-Out of Marketing

Promotional emails and SMS messages from 662 are entirely optional. You can opt out of all marketing communications at any time through your account settings or by contacting our support team — no questions asked.

Clear Retention Limits

662 does not keep your personal data indefinitely. We retain data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted.

1 Who We Are

This Privacy Policy applies to the 662 online betting and gaming platform, accessible at 662-662.com ("662", "we", "us", "our"). 662 is an online gaming platform serving players in Bangladesh, offering sports betting, live casino games, slots, and other gaming products.

For the purposes of this Privacy Policy, 662 is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how 662 handles your personal data, please contact us using the details in Section 13.

Scope: This Privacy Policy applies to all personal data collected through the 662 website, the 662 mobile app, and any other channel through which you interact with 662 — including customer support communications, promotional campaigns, and account registration.

2 Data We Collect

662 collects the following categories of personal data from players. We only collect what is genuinely necessary for the purposes described in this policy.

Category Examples Required?
Identity Data Full name, date of birth, national ID number Required
Contact Data Email address, mobile phone number Required
Financial Data bKash / Nagad / Rocket account number, transaction history Required
Account Data Username, password (hashed), account balance, betting history Required
Technical Data IP address, device type, browser type, operating system Automatic
Usage Data Pages visited, games played, session duration, click patterns Automatic
Marketing Data Communication preferences, promotional opt-in status Optional

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

3 How We Collect Your Data

662 collects your personal data through the following channels:

  • Direct interactions: When you register an account, make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide data directly to 662.
  • Automated technologies: When you use the 662 platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 6 for more details.
  • Payment providers: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we receive confirmation data from those providers to verify and record the transaction.
  • Identity verification services: When you submit identity documents for account verification, we may use a third-party verification service to confirm the authenticity of those documents.
  • Fraud prevention services: We may receive data from third-party fraud detection providers to help identify and prevent suspicious activity on the 662 platform.

Your Control: You are always in control of the data you provide directly to 662. You can update your contact details and communication preferences at any time through your account settings.

4 Why We Use Your Data

662 uses your personal data for the following specific purposes. We only process your data where we have a lawful basis to do so — either because it is necessary to fulfil our contract with you, because we have a legal obligation, or because we have a legitimate interest that does not override your rights.

  • Account management: To create and maintain your 662 player account, verify your identity and age, and manage your login credentials securely.
  • Transaction processing: To process deposits, withdrawals, and bonus credits accurately and in a timely manner.
  • Legal compliance: To comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any other applicable legal obligations.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the 662 platform.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your 662 account.
  • Platform improvement: To analyse usage patterns and player behaviour in aggregate to improve the 662 platform, fix bugs, and develop new features.
  • Responsible gaming: To monitor gaming activity for signs of problem gambling and to enforce self-exclusion and deposit limit settings.
  • Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications.

No Automated Decision-Making: 662 does not make any decisions that significantly affect you based solely on automated processing of your personal data. All account suspension decisions, for example, involve human review.

5 Sharing Your Data

662 does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your financial transactions. These providers operate under their own privacy policies and are independently regulated.
  • Identity verification providers: When you submit documents for KYC verification, a trusted third-party verification service processes those documents on our behalf.
  • Fraud prevention partners: We share technical data (such as IP addresses and device fingerprints) with fraud detection services to protect the integrity of the 662 platform.
  • Legal authorities: We may disclose your personal data to law enforcement, regulatory bodies, or courts where we are legally required to do so — for example, in response to a valid court order or regulatory investigation.
  • Business transfers: In the event that 662 is acquired by or merged with another company, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer.

All third parties with whom 662 shares personal data are required to implement appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared.

6 Cookies and Tracking Technologies

662 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the platform is used. Here is a breakdown of the types of cookies we use:

  • Essential cookies: These are necessary for the 662 platform to function. They enable core features like login sessions, account security, and payment processing. You cannot opt out of essential cookies.
  • Analytics cookies: These help us understand how players use the 662 platform — which pages are most visited, how long sessions last, and where players encounter issues. This data is aggregated and anonymised.
  • Preference cookies: These remember your settings and preferences, such as your preferred language and display options, so you do not have to reset them every time you visit.
  • Marketing cookies: These track your activity to help us show you relevant promotional content. Marketing cookies are only set if you have consented to receive marketing communications from 662.

Managing Cookies: You can control and delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the 662 platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

7 Data Security

Protecting your personal data is a top priority at 662. We implement a comprehensive set of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse:

  • 256-bit SSL/TLS encryption on all data transmitted between your device and the 662 platform
  • Encrypted storage of all sensitive data, including passwords (which are stored as salted hashes and never in plain text)
  • Two-factor authentication (2FA) available for all player accounts to add an extra layer of login security
  • Regular security audits and penetration testing conducted by independent cybersecurity professionals
  • Strict access controls ensuring that only authorised 662 staff can access personal data, and only to the extent necessary for their role
  • Intrusion detection systems that monitor the 662 platform 24/7 for suspicious activity

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 662 account has been compromised, please contact our support team immediately so we can take action to protect your account.

8 Data Retention

662 retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply:

  • Account data: Retained for the duration of your account and for 5 years after account closure, in accordance with standard financial record-keeping requirements.
  • Transaction records: Retained for 7 years after the date of the transaction, as required by anti-money laundering regulations.
  • Identity verification documents: Retained for 5 years after account closure or the completion of the verification process, whichever is later.
  • Customer support communications: Retained for 2 years after the resolution of the relevant enquiry or dispute.
  • Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it is deleted within 30 days.
  • Technical and usage data: Retained in anonymised, aggregated form for up to 3 years for platform analytics purposes.

When personal data is no longer required, 662 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

9 Your Privacy Rights

As a 662 player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected].

Right of Access

Request a copy of all personal data 662 holds about you. We will provide this within 30 days of your request.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that we restrict processing of your data in certain circumstances, such as while a dispute is being investigated.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service.

Right to Object

Object to processing of your personal data for direct marketing purposes at any time. We will stop immediately upon receiving your objection.

How to Exercise Your Rights: Email us at [email protected] with the subject line "Privacy Rights Request" and describe the right you wish to exercise. We will acknowledge your request within 48 hours and fulfil it within 30 days. There is no charge for exercising your privacy rights.

10 Children's Privacy

The 662 platform is strictly for adults aged 18 and over. 662 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account at 662 or provided personal data to us, please contact us immediately at [email protected].

Upon receiving such a notification, 662 will promptly investigate, close the account, delete all associated personal data, and return any deposited funds to the verified payment source. We take underage access to gambling platforms extremely seriously and have multiple safeguards in place to prevent it.

11 Third-Party Links

The 662 platform may contain links to third-party websites or services — for example, links to payment provider websites or responsible gaming support organisations. These third-party sites operate independently of 662 and have their own privacy policies.

662 is not responsible for the privacy practices of any third-party website. We encourage you to read the privacy policy of any third-party site you visit before providing any personal information. The inclusion of a link on the 662 platform does not constitute an endorsement of that site's privacy practices.

12 Updates to This Privacy Policy

662 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the 662 platform.

The updated Privacy Policy will take effect immediately upon publication on this page. The "Last Updated" date at the top of this page will be revised accordingly. We recommend reviewing this page periodically to stay informed about how 662 protects your personal data.

If you disagree with any changes to this Privacy Policy, you may close your account by contacting our support team. Continued use of the 662 platform after an updated policy has been published constitutes your acceptance of the changes.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 662 handles your personal data, please get in touch with our dedicated privacy team:

  • Email: [email protected]
  • Subject line: "Privacy Enquiry" or "Privacy Rights Request"
  • Live Chat: Available 24/7 via the chat icon on the 662 platform
  • Response time: We aim to acknowledge all privacy enquiries within 48 hours and provide a full response within 30 days

Further Information: For more information about your rights as a player at 662, including our responsible gaming tools and account management options, please visit our FAQ page or our Responsible Gaming page.

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Play with Confidence at 662

Your data is safe, your privacy is respected, and your experience is protected. Join hundreds of thousands of Bangladesh players who trust 662 for fair, secure, and transparent online gaming.